Funeral Case Management
Track every funeral from first call to final arrangements, with timelines, service details, notes, and handovers all in one place.
Clarity, when it matters most
Total clarity and control, for every funeral
Keep every funeral, family detail, document, and payment organised in one place, with workflows designed specifically for funeral directors.
Simplified operations
Less administration. More presence.
Keep every funeral moving smoothly with clear timelines, organised details, and nothing left to chance.
A calmer way to manage your day-to-day
Robin keeps every detail organised in the background, with clear layouts built for busy funeral teams.
Customer & Family Records
Keep family contacts, addresses, notes, and linked funerals organised so staff always have the right detail to hand.
Quotes, Invoices & Payments
Create quotes, invoices, credit notes, and payment records without jumping between systems or rebuilding information twice.
Documents & Compliance
Generate essential funeral paperwork with structured templates, branded output, and a clearer record of what has been sent and signed.
Features
Feature list
Funeral Case Management
Customer & Family Records
Quotes, Invoices & Payments
Documents & Compliance
Document customisation
Belonging tracking
Product & Vehicle tracking
Calendar view
Family Portal
Today's Schedule
Operational & Financial Dashboards
Branch support
Custom tasks
Coming soonImport and Export
Coming soonFamily communication tools
Coming soonCustom fields
Coming soonMemorial page
Coming soonUser activity tracking
Coming soonIntegrations (Xero, Quickbooks)
Coming soonRoles & Permissions
Coming soon
Family communication
Clearer communication for every family.
Robin gives funeral directors a secure family portal for service details, documents, billing, and updates. Your team shares information once, and families always know where to look.
Secure family portal
Give families one clear place to review updates, key arrangements, and shared information without relying on scattered messages.
Less back-and-forth
Reduce repeated phone calls by keeping the latest details visible for families and your team at the same time.
One portal for every update
Overview
Key dates and service information in one view.
Details
Shared family information without repeated calls.
Billing
Quotes, invoices, and balances presented clearly.
Reduced follow-up
Shared once, easy to revisit.
Clarity you can rely on
See everything at a glance, with a system that’s simple to navigate and easy for your team to stay on top of.
Today's Schedule
See every funeral due today with times, funeral directors, and service type in one clear daily view.
Operational & Financial Dashboards
Track open funerals, weekly activity, monthly revenue, and outstanding invoices without leaving the dashboard.
Branch support
Manage multiple branches with branch-aware data, switching, and settings built into the way the platform works.
Pricing
Straightforward pricing based on the funerals you manage.
Per funeral
£5
Pay only for the funerals you run through Robin.
1 free funeral per month
Use Robin in your day-to-day work and see how it fits, before paying anything.
No complicated tiers, no bloated bundles, and no charge for months where you only use your free funeral.
Better organised funerals, without the stress
Join funeral directors across the UK using Robin to deliver a smoother, more dependable service for every family.